Room Attendant - SpringHill Suites Eau Claire

Coury Hospitality • Eau Claire, WI

4d

About The Position

The Room Attendant maintains the cleanliness, comfort, and overall appearance of guest rooms and public areas at the hotel. The role prepares guest rooms to Coury Hospitality’s standards and contributes to guest experience and satisfaction. The position reports to the Housekeeping Supervisor and is classified as non-exempt.

The Room Attendant cleans and prepares rooms, replenishes linens and amenities, responds to guest housekeeping requests, and helps keep public and housekeeping areas clean, safe, and organized. The role also involves reporting guest concerns, maintenance issues, safety hazards, and supply needs; handling cleaning equipment and chemicals properly; and coordinating with other hotel departments and housekeeping colleagues. Additional tasks may be assigned or revised based on management discretion and business needs.

Requirements

• High school diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good physical stamina and time management skills.
• Ability to stand, walk, bend, and frequently lift up to 40 pounds.
• Ability to push and pull housekeeping carts and operate cleaning equipment.
• Ability to perform repetitive motions required for cleaning tasks.

Nice To Haves

• High school diploma or equivalent.
• Previous housekeeping experience.

Responsibilities

• Clean and maintain guest rooms by making beds, dusting, vacuuming, and sanitizing surfaces.
• Replace linens, towels, and amenities according to property standards.
• Prepare guest rooms for occupancy in a timely manner.
• Clean and maintain public areas, including hallways, lounges, restrooms, and elevators.
• Maintain cleanliness, safety, and organization throughout assigned areas.
• Respond courteously to guest housekeeping requests and deliver requested items such as towels, toiletries, or amenities.
• Report guest concerns and maintenance issues to the Housekeeping Supervisor or Front Desk.
• Monitor and report housekeeping supply and inventory levels.
• Use and store cleaning equipment and chemicals properly.
• Keep housekeeping carts and storage areas clean and organized.
• Follow safety and sanitation procedures, including proper handling of cleaning chemicals.
• Report maintenance issues and safety hazards to the appropriate departments.
• Protect guest privacy and confidentiality in accordance with Coury Hospitality standards.
• Work collaboratively with housekeeping team members to support smooth operations.
• Assist with training new team members when needed.
• Communicate effectively with the Front Desk, Maintenance, and other departments.
• Perform additional or revised tasks as assigned based on management discretion and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed