Breakfast Attendant - SpringHill Suites Eau Claire

Coury Hospitality•Eau Claire, WI

About The Position

The Breakfast Attendant is responsible for setting up, maintaining, and breaking down daily breakfast service while creating a welcoming and enjoyable dining experience for guests. This highly visible role requires strong customer service, attention to detail, and the ability to work efficiently in a fast-paced environment. The attendant works cooperatively with team members and follows company policies, including health and safety regulations.

Requirements

  • Ability to communicate clearly and pleasantly in spoken and written English with guests, management, and coworkers.
  • Strong customer service skills and commitment to guest satisfaction.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Knowledge of food safety and sanitation practices.
  • Professional appearance and demeanor.
  • Ability to address guest concerns politely and efficiently.
  • Ability to work independently and as part of a team.
  • Ability to maintain excellent attendance and punctuality.
  • Ability to stand for long periods.
  • Ability to lift, push, or pull up to 30 pounds.
  • Ability to bend, stoop, and reach frequently.

Nice To Haves

  • Customer service experience preferred.
  • Previous food service or hospitality experience is a plus.

Responsibilities

  • Provide guest-focused service and work to maximize guest satisfaction in a fast-paced environment.
  • Greet guests in a friendly and professional manner.
  • Set up the breakfast buffet and present food attractively.
  • Monitor food levels and replenish items as needed.
  • Maintain cleanliness and organization of the breakfast area, including tables, counters, and service stations.
  • Follow food safety and sanitation practices, including proper food storage and temperature control.
  • Assist guests with special requests and dietary needs.
  • Clear tables promptly and reset them for incoming guests.
  • Restock and organize breakfast-related supplies.
  • Report maintenance or safety concerns to management promptly.
  • Assist with kitchen duties, including dishwashing and light food preparation, as needed.
  • Follow company policies and procedures, including health and safety regulations.
  • Work cooperatively with team members to ensure efficient breakfast service.
  • Perform other duties as assigned.
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