ROK-GUEST ROOM ATTENDANT-PT

Century Casinos Inc•Flintstone, MD
•$15 - $20•Onsite

About The Position

The Guest Room Attendant is responsible for achieving and maintaining an exceptional standard of cleanliness throughout the hotel's guest rooms. The role includes cleaning and servicing guest rooms, replenishing supplies, handling lost and found items, reporting maintenance needs, and maintaining equipment and required reports. The attendant is expected to work safely and maintain a clean, sanitary, and organized work area.

Requirements

  • Excellent communication skills; polite demeanor and neat appearance.
  • Ability to work efficiently with others as part of a team.
  • Ability to apply common-sense reasoning to a variety of situations.
  • Proven experience providing high-level guest service.
  • Ability to add and subtract two-digit numbers and to multiply and divide.
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos in English.
  • Availability to work all shifts.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Must be at least 18 years old to work on the gaming floor inside the casino.
  • Must pass a background investigation and obtain and maintain all work cards required by the company.
  • Ability to verify the right to work in the United States.
  • Ability to stand, walk, and move throughout the property for prolonged periods.
  • Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance, carry, and lift up to 25 pounds.
  • Ability to use hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.

Nice To Haves

  • High school diploma or equivalent preferred.
  • A minimum of 3 months of experience preferred.

Responsibilities

  • Vacuum, sweep, scrub, mop, and clean guest-room carpets and flooring.
  • Dust, brush, polish, clean, and vacuum furniture, glass, mirrors, curtains, framed pictures, appliances, and other fixtures and furnishings in guest rooms.
  • Scrub, disinfect, and deodorize showers, toilets, washbasins, and other bathroom and vanity fixtures.
  • Remove trash and debris from guest rooms.
  • Strip beds, collect dirty linens, and make beds with fresh linens.
  • Replenish linens, amenities, and other guest-room supplies.
  • Work in a clean, sanitary, safe, and organized manner while following health and safety regulations.
  • Report items found in guest rooms to a supervisor and/or properly tag lost and found items.
  • Inspect guest rooms for maintenance needs and report issues to the housekeeping office for resolution.
  • Sign out and return the assigned pass key to housekeeping management at the end of the shift.
  • Maintain and clean equipment used throughout the shift.
  • Complete required reports.
  • Replenish linens, amenities, and other supplies at the workstation.
  • Perform other duties as assigned.

Benefits

  • Fun work environment and opportunities for professional growth.
  • Paid time off accrual.
  • Single or family health, vision, and dental benefits.
  • Access to emergency care for eligible team members.
  • 401(k) plan with match available for permanent positions after 90 days.
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