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Production Manager - Luxury Retail Display Fabrication

TwoSeven Inc.•New York, NY
•$80,000 - $110,000•Onsite

About The Position

TWOSEVEN is seeking a highly organized, solution-driven Production Manager to lead fast-paced creative projects in a multidisciplinary design/build firm. Reporting to the Production Director and working closely with Project Managers, the role combines production planning, cross-department coordination, and hands-on fabrication expertise. The Production Manager leads assigned projects or accounts from prototyping and sampling through fabrication, finishing, logistics, installation, strike, and closeout. The role requires sound judgment and a practical understanding of project scope and constraints to deliver work on time, within budget, and to high quality standards. TWOSEVEN creates store window displays, retail environments, showrooms, event activations, exhibitions, and limited-edition artwork for fashion, luxury, lifestyle, and cultural clients. Its design studio, fabrication workshops, and installation teams work together under one roof.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of fabrication and production management experience in fast-paced creative production environments.
  • Ability to balance production oversight with hands-on fabrication.
  • Advanced working knowledge of hand tools, power tools, machinery, and shop safety practices.
  • Ability to read, interpret, and work from shop and architectural drawings.
  • Strong knowledge of materials, hardware, and production methods across multiple disciplines.
  • Ability to plan, sequence, and coordinate production across multiple teams and disciplines.
  • Proficiency in MS Office and Adobe Creative Suite.
  • Excellent written and verbal communication skills.
  • Strong organization, attention to detail, time management, and ability to manage multiple projects at once.
  • Calm, solution-driven, collaborative approach under pressure and ability to work effectively across departments.
  • Ability to lift 50+ lbs and stand for extended periods.
  • Flexible availability, including occasional extended hours, overnights, weekends, and out-of-state travel when needed.
  • Professional, punctual, and dependable, with a strong sense of accountability.
  • Eligible to work in the U.S.

Nice To Haves

  • Background in the arts preferred.
  • Working knowledge of AutoCAD, SolidWorks, or Rhino.

Responsibilities

  • Lead assigned projects or accounts in partnership with Project Managers, translating scope, schedules, and budgets into actionable production plans.
  • Coordinate production across design, digital fabrication, fabrication, metal, electrical, print, paint, soft goods, and installation teams.
  • Manage production schedules, sequencing, department handoffs, and regular progress check-ins.
  • Create production instructions and maintain version-controlled documents, schedules, progress updates, and photos in required planning and tracking systems.
  • Advise Project Managers on materials, hardware, production methods, and labor needs during estimating and planning.
  • Coordinate labor, materials, and shop capacity with the Production Director, Department Heads, and Lead Fabricators.
  • Track labor and expenses against budgets and assess the cost, quality, and schedule impacts of production changes.
  • Anticipate production risks, develop cost-effective solutions, and escalate technical, staffing, and schedule constraints early.
  • Participate in client meetings and design reviews to resolve construction details and confirm feasibility before production.
  • Lead prototyping and sampling to validate materials, finishes, assemblies, and production methods; coordinate approvals with Project Managers before full production.
  • Inspect work against drawings, approved samples, and structural and safety requirements; resolve or escalate defects before packing or handover.
  • Participate in fabrication and assembly as needed while maintaining oversight of assigned production.
  • Support research and testing of new materials, techniques, and fabrication technology.
  • Coordinate installation and strike planning with project teams, accounting for site conditions and requirements in production sequencing, logistics, and site protection.
  • Oversee packing, crating, labeling, staging, and shipping preparation to prevent damage and support efficient installation.
  • Lead or support on-site installation and strike as assigned, coordinating coverage and handoffs between site and shop teams.
  • Complete outstanding production work and coordinate material returns, storage, reuse, or disposal, as well as production closeout.
  • Mentor assigned fabricators and support skill development with Department Heads.
  • Provide team performance feedback and document concerns for review by Department Heads and the Production Director.
  • Participate in interviewing and evaluating fabrication candidates as requested.
  • Contribute production feedback and cost analysis to post-project reviews and process improvements.
  • Develop production tools, templates, and workflows to improve planning and communication.
  • Support peers and the Production Director with production coverage as assigned.

Benefits

  • Employee health insurance with three plan options after a two-month waiting period; TWOSEVEN covers 55% to 70% of the premium.
  • 401(k) matching of up to 4% of salary after one year of employment.
  • Profit-sharing of up to 5% of salary after one year of employment.
  • Up to 80 hours of PTO per year.
  • Up to 40 hours of sick leave per year.
  • Six paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
  • Life insurance and short-term and long-term insurance.
  • Paid Family Leave.

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