Retail Store Manager

The Guitar Center Company • Chesapeake, VA

2d • $19 - $21

About The Position

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. The role manages and supports the sales team, monitors store performance and inventory, ensures products are available and displayed appropriately, oversees employee staffing and training, and handles operational tasks for institutional sales and rental accounts. The manager also promotes the Music & Arts lesson program and assists teachers.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant work experience.

Nice To Haves

• 3–5 years of retail experience.
• Musical experience and interest.

Responsibilities

• Coach, counsel, advise, support, and motivate the sales team to help them meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all store products are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring, and training of store employees.
• Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to every customer.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Bonus compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED