Retail Photo Operations Assistant Manager - Wrigley Santa

Magic Memories • Chicago, IL

3d • Onsite

About The Position

Magic Memories is hiring a seasonal Retail Photo Operations Assistant Manager for its retail photography operation at Wrigley Santa in Chicago, Illinois. The role supports a high-volume souvenir photography business, helping lead the retail team and deliver world-class guest service while achieving sales goals. The assistant manager may act as lead manager when the Retail Photography Manager is absent and provides floor supervision and administrative support.

The position is hands-on and includes greeting guests, taking photos, and helping create memorable experiences and souvenirs. The assistant manager supports staff development, training, and motivation to achieve guest-service and financial results. The position is seasonal/temporary and is scheduled to end on December 23, 2026.

Requirements

• High school diploma or general education degree (GED).
• One year of people-management experience and/or training, or an equivalent combination of education and experience.
• Demonstrated leadership skills, including supporting teams, developing a positive culture, coaching, and ongoing performance management.
• Ability and drive to work in a hands-on role, with demonstrated ability to meet sales targets and KPIs in a busy retail environment.
• Excellent written and verbal communication skills with customers, management, and cross-functional team members.
• Professional communication skills and appearance.
• Ability to support operations seven days a week, including weekends, evenings, and holidays.
• Background check.

Nice To Haves

• Two years of previous guest-service experience in hospitality, food and beverage, or retail; preferred but not required.
• Experience in digital photography; a plus but not required.

Responsibilities

• Greet guests and create memorable experiences through world-class service.
• Assist in leading the retail team to achieve sales goals.
• Assist with the operational aspects of a high-volume souvenir photography retail operation.
• Act as lead manager when the Retail Photography Manager is absent.
• Provide floor supervision and perform administrative duties to keep the team focused on guest service and sales goals.
• Develop, train, and motivate staff to achieve guest-service and financial results.
• Respond to guest requests, expectations, and needs.
• Take photos and provide guests with memorable experiences and souvenirs.

Benefits

• Starting rate of $19.00 per hour.
• Growth and advancement opportunities.
• Fun culture and atmosphere.
• Paid training.
• Competitive wages and incentives.

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED