Retail Associate Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Six months of prior sales, retail, telecommunications, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Integrity and commitment to customer satisfaction.
• Ability to multitask in a fast-paced, team environment.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to maintain customer confidentiality.
• Regular and prompt attendance.

Responsibilities

• Sell products and services in retail stores, kiosks, and/or event environments.
• Engage consumers about NRG electricity and gas and help customers lower their energy costs.
• Welcome customers, courteously offer assistance, and provide appropriate solutions.
• Direct customers to displays, assess their needs, and suggest suitable products and services.
• Provide product and service information and help customers make selections with confidence.
• Meet or exceed established personal monthly and weekly sales goals.
• Maintain professional interactions and relationships with customers and fellow employees.
• Accurately document and report sales and communicate activity to Retail Operations.
• Submit all paperwork completely and accurately.
• Keep the workstation or kiosk clean, organized, functional, and presentable.
• Collaborate with the team to accomplish goals and contribute to related work as needed.

Benefits

• First-sale bonus.
• Paid training course.
• Base pay plus uncapped commission.
• Next-day pay on demand through DailyPay.
• Opportunity for a base pay raise every six months.
• Early-release incentives to support work-life balance.
• Career growth and advancement opportunities.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Personal development opportunities and professional stretch assignments.