Retail Fulfillment and Receiving Support Associate, Haywood Mall - Part Time
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. You will monitor alerts to help complete Buy Online Pickup In-Store (BOPS) orders on time and keep the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues support customers, work toward sales goals, collaborate with teammates, and contribute to operational excellence and store performance. Daily work may include reviewing goals and learning about products and promotions; receiving, tagging, and organizing merchandise; assisting customers and fulfilling orders; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise; and supporting merchandise moves. The position requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, based on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick and pack orders, process trailers, retrieve merchandise from back-of-house storage, and deliver orders curbside.
- Monitor alerts and help ensure Buy Online Pickup In-Store orders are completed on time.
- Maintain inventory accuracy and support efficient store operations.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
