Retail Fulfillment and Receiving Support Associate, Empire - Part Time
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time and help keep the stockroom and sales floor running efficiently. The role also involves customer interactions, including greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. Daily work may include preparing the store, tagging and organizing merchandise, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, supporting merchandise moves, and working toward sales goals. This part-time position typically schedules 12–24 hours per week, depending on business needs and colleague availability. All schedules include weekend shifts. Availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and fulfill customer orders, including monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Process trailers and retrieve orders from back-of-house storage.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Collaborate with colleagues to support store operations and customer service.
- Work toward daily sales goals and contribute to store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
