The Fulfillment and Receiving Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to ensure Buy Online Pickup In-Store orders are completed on time and helps keep the stockroom and sales floor running efficiently. The role also involves customer interactions, including warmly greeting shoppers, resolving issues, and carefully delivering curbside orders. Associates contribute to customer satisfaction and store performance through attention to detail, teamwork, operational excellence, selling, and hospitality. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and readying the store. They may receive and tag merchandise, organize the stockroom, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They collaborate with teammates and work to achieve sales and store goals while continually improving service and results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed