Seasonal Fulfillment and Receiving Support Associate, Reno Meadowood

Macy's • Reno, NV

10d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store orders on time; and keeping the stockroom and sales floor running efficiently. The associate also greets customers, resolves issues, and delivers orders with care.

Daily work may include reviewing goals and product promotions, preparing the store, tagging merchandise, organizing the stockroom, assisting customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking, supporting merchandise moves, sharing loyalty-program benefits, and organizing the stockroom at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability to work days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an organized stockroom.
• Pick, pack, and retrieve orders from back-of-house storage, monitor order alerts, and complete Buy Online Pickup In-Store orders on time.
• Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty-program benefits and help customers complete their shopping experience.
• Complete orders and organize the stockroom to support the next day's operations.
• Collaborate with colleagues to support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed