Seasonal Fulfillment and Receiving Support Associate, Deptford
About The Position
As a seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store orders are ready on time; and helping keep the stockroom and sales floor efficient. You also greet customers, resolve issues, and deliver orders with care. The role combines behind-the-scenes operational support with customer service, selling, teamwork, and hospitality. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and receiving, tagging, and organizing merchandise. They assist customers through helpful interactions and accurate order fulfillment; recover the sales floor and fitting rooms; update signs and pricing; restock merchandise; and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and help close out the day by organizing the stockroom and completing orders. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, and monitor alerts to ensure orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals and learn about products and promotions to prepare for the day.
- Share loyalty program benefits, help customers with their needs, and thank them for their business.
- Collaborate with colleagues to support store operations, customers, and communities.
- Work toward sales goals, improve performance, and help set up the team for the next day.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
