Seasonal Fulfillment and Receiving Support Associate, Visalia
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time; and helping keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and providing helpful, careful service. Teamwork, attention to detail, and operational excellence contribute to customer satisfaction and store performance. Daily work may include reviewing goals and promotions, receiving and tagging merchandise, organizing the stockroom, helping customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share loyalty program benefits, complete customer interactions with care, organize the stockroom, complete orders, and help prepare the team for the next day. The position emphasizes collaboration, continuous improvement, sales goals, and genuine customer hospitality. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability and willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to team dynamics.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
- Deliver orders curbside and assist customers by greeting them warmly, listening, and resolving issues.
- Help maintain the sales floor and fitting rooms by recovering the space, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Share loyalty program benefits and provide attentive customer service through order fulfillment and other customer interactions.
- Review goals, products, and promotions; contribute to sales goals and daily store readiness.
- Work collaboratively with colleagues and help set the team up for the next day’s success.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
