Retail Fulfillment and Receiving Support Associate, Reno Meadowood - Part Time

Macy's • Reno, NV

2d • Onsite

About The Position

As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, process trailers, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. You also interact with customers by greeting shoppers, resolving issues, and delivering curbside orders with care.

The role combines operational support with customer service and selling. Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, greeting and assisting customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues collaborate to serve customers and communities, work toward sales goals, and contribute to individual and store results.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays.

The position requires talking, lifting, continuous movement, standing, and reaching. It includes standing for at least two consecutive hours; lifting at least 50 pounds; stooping, kneeling, crouching, climbing ladders, and reaching above eye level. The role also requires close vision, color vision, depth perception, and focus adjustment, as well as frequent use of computers and other technology, handheld equipment, and a cash register to process transactions.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to perform the stated physical requirements, including standing for at least two consecutive hours and lifting at least 50 pounds.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
• Required visual abilities include close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Receive and organize merchandise, tag items, and maintain an organized stockroom.
• Pick, pack, and fulfill customer orders, including monitoring alerts so BOPS orders are ready on time.
• Process trailers and retrieve orders from back-of-house storage for curbside delivery.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Support efficient stockroom and sales-floor operations.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Review goals, learn about products and promotions, and help prepare the store for successful operations.
• Work collaboratively with colleagues to support customers, achieve sales goals, and contribute to store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed