Seasonal Retail Sales Associate, Market Place

Macy's•Champaign, IL

3d•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. On the sales floor and in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales goals, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting; it goes beyond cashiering to focus on customer engagement, selling, teamwork, and hospitality. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and popular items, and stay informed about trends and promotions. During the day, they build customer relationships, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty-program benefits, and provide a courteous close to each customer interaction. Colleagues support one another and work to improve individual and store results. This is a seasonal position, typically scheduled for 10–20 hours per week depending on business needs and colleague availability. The role requires availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Physical duties include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The position also involves frequent use of computers and other technology, including handheld equipment and a cash register.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
Offer personalized product and service recommendations and use product knowledge to support selling.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
Keep the sales floor clean, organized, prepared, and shoppable.
Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
Share loyalty-program benefits, ensure customers have what they need, and provide a sincere, courteous close to the interaction.
Support colleagues with honesty, care, and collaboration, and learn from others to improve performance.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice