Seasonal Retail Commission Sales Associate - Fine Jewelry, Altamonte
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and maintain operational excellence. The role also involves preparing the sales floor, learning about new products, trends, and promotions, engaging customers, maintaining merchandise organization and replenishment, updating signs and pricing, and completing transactions with point-of-sale and digital tools. The position requires flexible availability, including days, evenings, weekends, and holidays. The posting identifies this as a seasonal role; hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale tools effectively and support accurate stock presentation, replenishment, and asset protection compliance.
- Ability to meet and surpass daily sales goals and achieve client and protection plan goals.
- Ability to use clienteling tools and participate in sales events and ongoing training.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, luxury brands, and product features to educate customers and support purchasing decisions.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet daily sales goals and achieve client and protection plan goals.
- Promote loyalty, warranty, and protection plans, and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Support inventory, fulfillment, processing, storage, replenishment, merchandise moves, and accurate stock presentation.
- Maintain merchandise security and asset protection compliance, and keep the sales space organized, shoppable, and properly signed and priced.
- Participate in sales events, vendor training, and ongoing product education.
- Prepare the sales floor and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with colleagues to support customers, special events, sales goals, and operational excellence.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
