Retail Receiving Support Associate - Overnight, West Covina - Part Time
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time and help keep the stockroom and sales floor running efficiently. The role also involves customer interaction, including warmly greeting shoppers, resolving issues, and carefully delivering curbside orders. You contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. Colleagues also support selling, sales goals, teamwork, and hospitality. Daily work may include reviewing goals and promotions; receiving and tagging merchandise; organizing the stockroom; assisting customers and fulfilling orders; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise; supporting merchandise moves; and completing orders and organizing the stockroom at the end of the day. Colleagues are expected to collaborate with one another and continually improve their work. This part-time position is in West Covina and is identified as overnight. Flexible availability is required, including days, evenings, weekends, and holidays. All schedules include weekend shifts, and hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, co-workers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Be comfortable communicating and collaborating with customers and colleagues.
- Be willing to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Support inventory accuracy and efficient store operations.
- Pick, pack, and complete orders; retrieve orders from back-of-house storage and deliver them curbside.
- Monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals, learn about products and promotions, and contribute to sales goals.
- Collaborate with colleagues and help prepare the store and team for operational success.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program, including mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
