About The Position

The Retail Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and the customer experience. The role involves receiving and organizing merchandise, tagging items, maintaining the stockroom, picking and packing orders, retrieving orders from back-of-house storage, and delivering curbside orders. The associate monitors alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and supports efficient stockroom and sales-floor operations. The associate also greets customers, listens and responds to their needs, resolves issues, and provides timely, accurate order fulfillment. Additional work includes recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues collaborate with one another, work toward sales goals, adapt to changing priorities, and help prepare the store and team for success. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; actual hours depend on business needs and colleague availability. Schedules include weekend shifts, and the role requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, ability to work independently, and effective teamwork.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 30 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Receive, tag, organize, and maintain merchandise and the stockroom.
  • Pick, pack, retrieve, and complete customer orders, including curbside delivery.
  • Monitor alerts and help ensure Buy Online Pickup In-Store orders are ready on time.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service.
  • Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Review goals and learn about products and promotions to prepare the store for success.
  • Collaborate with colleagues and support store operations and sales goals.
  • Use computers and other technology to perform job functions and process register transactions.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service