Retail Receiving Support Associate - Overnight, Memorial City - Part Time
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care. Your attention to detail, teamwork, and commitment to operational excellence contribute to customer satisfaction and store performance. Daily work may include reviewing goals and promotions, receiving merchandise, tagging items, organizing the stockroom, greeting and assisting customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. At the end of the day, you organize the stockroom, complete orders, and prepare the team for the next day. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability may be needed for days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain inventory accuracy.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside to customers.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Maintain the stockroom and sales floor, including recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Complete orders and organize the stockroom to prepare for the next day.
- Work collaboratively with colleagues to support store operations and achieve sales and store goals.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
