Retail Receiving Support Associate - Overnight, Herald Square - Full Time

Macy's•New York, NY

8h•$19 - $27•Onsite

About The Position

As an Overnight Receiving Colleague, also known as an Overnight Back of House Colleague, you will manage the flow of merchandise into the store. You will work with a team to receive, process, and make products available for sale in a timely and efficient manner, while maintaining merchandise and the stockroom. Full-time colleagues are typically scheduled to work 30 or more hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Self-starter with the ability to adapt quickly to changing customer expectations and needs.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
No education or experience required.

Responsibilities

Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
Receive and unload merchandise from delivery trucks, unpack vendor boxes, and remove merchandise from plastic bags and packaging.
Sort and organize merchandise by type, size, or category; ensure items are labeled, tagged, or marked for identification and retrieval; keep the receiving area clean and organized.
Complete processing and receiving activities according to productivity standards, timelines, and asset protection, inventory control, and compliance procedures.
Ensure promotional signage is accurate and up to date.
Transfer merchandise from the receiving area to the stockroom or sales floor, and assist the Merchandise Team with moving fixtures and merchandise for new product placement, seasonal changes, and clearance sets.
Select merchandise from the selling floor and pack it according to policies and techniques; process shippable returns and abandoned in-store pickup orders.
Retrieve customer orders from back-of-house storage and deliver them curbside; monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
Collaborate with team members to achieve department goals and maintain a positive work environment.
Communicate effectively with colleagues and supervisors, sharing feedback, ideas, and concerns.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice