Retail Housekeeping Associate - Overnight, Herald Square - Full Time

Macy's•New York, NY

About The Position

The Overnight Housekeeper’s primary responsibility is to ensure the store is cleaned every day for customers. The role may also include distributing merchandise bags and boxes and carrying out customer purchases. Associates perform other duties as needed. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position prioritizes customer service and a courteous, professional demeanor with internal and external customers. Housekeeping duties include cleaning and maintaining fitting rooms, picking up trash in registers, restrooms, offices, and common areas, cleaning and restocking restrooms, dusting the sales floor, and maintaining carpet and tile floors. Associates also help execute shortage-prevention initiatives and are expected to attend work dependably and punctually. The role requires prolonged periods of standing and walking, and may involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders. Associates may frequently lift or move up to 50 pounds and use equipment such as ladders, vacuums, brooms and mops, high-speed buffers, pushcarts, and hand trucks.

Requirements

1–2 years of direct experience.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Prolonged periods of standing and walking around the store or department.
May need to reach, crouch, kneel, stoop, use color vision, and climb ladders.
Ability to frequently lift or move up to 50 pounds.
Ability to use a ladder, vacuum, broom or mop, high-speed buffer, pushcart, and hand truck.
No education required.

Responsibilities

Clean the store every day for customers.
Maintain customer service as the top priority and project a courteous, professional demeanor to internal and external customers.
Clean and maintain fitting rooms.
Pick up trash from registers, restrooms, offices, and common areas.
Clean and restock restrooms.
Dust the sales floor, both high and low.
Maintain carpets and tile floors.
Ensure shortage-prevention initiatives are executed.
Distribute merchandise bags and boxes and carry out customer purchases as needed.
Maintain dependable attendance and punctuality.
Perform other duties as needed.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice