About The Position

The Overnight Housekeeping Associate is primarily responsible for ensuring the store is cleaned every day for customers. The role may also include distributing merchandise bags and boxes, carrying out customer purchases, and performing other duties as needed. The associate maintains customer service as the top priority and presents a courteous, professional demeanor to internal and external customers. Duties include cleaning and maintaining fitting rooms; removing trash from registers, restrooms, offices, and common areas; cleaning and restocking restrooms; dusting the sales floor; maintaining carpet and tile floors; and supporting shortage-prevention initiatives. Dependable attendance and punctuality are expected. The associate also helps foster an accepting and respectful environment that strengthens relationships with colleagues, customers, and communities. This role requires prolonged standing and walking, and may involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders. The associate may use a ladder, vacuum, broom or mop, high-speed buffer, pushcart, and hand truck, and frequently lift or move up to 50 pounds. The position requires flexibility to work retail hours, including weekends and potentially days, evenings, or holidays.

Requirements

  • 1–2 years of direct experience.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including weekends and potentially days, evenings, and holidays.
  • Dependable attendance and punctuality.
  • Ability to stand and walk for prolonged periods; tasks may involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders.
  • Ability to frequently lift or move up to 50 pounds.
  • No education required.

Responsibilities

  • Keep the store clean for customers.
  • Maintain customer service as the top priority and act courteously and professionally toward internal and external customers.
  • Clean and maintain fitting rooms.
  • Pick up trash from registers, restrooms, offices, and common areas.
  • Clean and restock restrooms.
  • Dust high and low areas of the sales floor.
  • Maintain carpet and tile floors.
  • Ensure shortage-prevention initiatives are executed.
  • Distribute merchandise bags and boxes and carry out customer purchases as needed.
  • Maintain dependable attendance and punctuality.
  • Foster acceptance and respect and strengthen relationships with colleagues, customers, and communities.
  • Perform other duties as needed.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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