Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. You will learn about customers’ needs, recommend solutions, close sales, and continue developing through training in merchandising and inventory operations. The role may also involve contacting interested Verizon customers by phone or text and engaging with the community at Verizon-sponsored events. The position offers base pay of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. The role is onsite at a defined work location, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service.
- Discover customers’ needs by making connections and asking relevant questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating clearly and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to develop a customer base.
Benefits
- Medical, dental, and vision benefits.
- 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
- Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
