Mobile Associate
T-Mobile USA • Manteca, CA7d • Onsite
Retail Associate Jobs
10,000 jobs found — updated daily
Retail Sales Associate
E&H Ace Hardware • Westlake, OH7dRetail Sales Associate
PGA Tour • Northbrook, IL7dRetail Associate
Red Wing Shoe Company • San Jose, CA7d • OnsiteRetail Freight Associate
Retail Stores • Beaver Dam, WI7dRetail Sales Associate
Sun Tan City • Zionsville, IN7dRetail Sales Associate
Tailored Brands • Henderson, NV7d • OnsiteRetail Associate
GOODWILL IND OF THE CHESAPEAKE INC • Elkton, MD7dRetail Associate
GOODWILL IND OF THE CHESAPEAKE INC • Salisbury, MD7d • OnsiteRetail Sales Associate
Verizon • Pensacola, FL7d • OnsiteRetail Scan Associate
Circana • Northfield, MN7d • $15 - $16 • OnsiteRetail Sales Associate
AutoZone • Florida City, FL7dRetail Sales Associate
Monica Vinader • Newport Beach, CA7d • $18 - $20 • OnsiteRetail Sales Associate
STC Virginia - LLC • Rocky Mount, VA7d • $13 - $15Customer Service Associate
Lowe's Home Centers • Eagle Pass, TX7d • OnsiteRetail Sales Associate
AutoZone • Sioux City, IA7dRetail Sales Associate
AutoZone • Naranja, FL7dSeasonal Retail Associate
Art and Wellness Enterprises • Bentonville, AR7d • OnsiteRetail Sales Associate
Harbor Freight • High Point, NC7dSr. Store Associate
Office Depot • Hialeah, FL7d
Mobile Associate - Retail Sales
T-Mobile USA•Manteca, CA
•Onsite
About The Position
The Mobile Associate supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. The role involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. It requires developing customer interaction skills, using digital tools, and recommending service plans. Success is measured by customer satisfaction, product knowledge, and effective use of digital resources. The work supports the customer experience and organizational goals by fostering customer relationships and loyalty. During the first 90 days, Mobile Associates receive on-the-job training and are eligible for hourly training pay. After completing training, they promote to the Mobile Expert role and become eligible for an annualized incentive target. The position is based in a retail environment; travel is not required.
Requirements
- High school diploma or GED.
- At least 6 months of customer service and/or sales experience.
- Passionate customer advocacy and a desire to connect authentically with customers.
- Competitive drive and a demonstrated ability to succeed in a fast-paced sales environment.
- Willingness to work alongside peers and store leaders, learn and share ideas, serve customers, and resolve issues.
- Ability to balance customer needs and performance goals.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- Retail environment experience is preferred.
Responsibilities
- Build proficiency in serving and selling to customers while providing an elite customer experience and building loyalty.
- Help customers continue their shopping journey across online, Customer Care, and in-store channels.
- Explore customers’ individual needs and provide hands-on demonstrations of in-store technology.
- Recommend personalized solutions, including accessories and IoT devices, in addition to devices and service plans.
- Address service and sales needs with composure, integrity, and compassion.
- Become skilled in and consistently use digital tools during customer interactions and onboarding.
- Build relationships and partner with T-Mobile employees across channels, including business and customer service, to identify and hand off small-business leads.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off.
- Up to 12 paid holidays.
- Paid parental and family leave.
- Family-building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
- Hourly training pay of $5.00 per hour during the first 90 days.
- Annualized incentive target of $18,000/year after promotion to Mobile Expert; actual incentives vary by performance and full-time status.
- Guaranteed earnings of $20/hour inclusive of base pay and incentives.
- Paid holidays and paid time off; amounts vary by full-time or part-time status.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
Build a Resume for Retail Associate
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
