Retail Sales – Part Time

Lowe's Home Centers•Eagle Pass, TX

7d•Onsite

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find products and services for their home improvement needs. The role combines customer service with merchandise support, including assisting with product selection, occasionally loading merchandise, replenishing shelves, processing orders and deliveries, and preparing merchandise according to customer needs. Associates are assigned to a department based on hiring needs and skillsets, and may cross-train in other store areas. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve prolonged standing, sitting, and other activities needed to perform job duties. Work may take place indoors or outdoors, with exposure to changing weather and climates, noise, and moving or shaking objects and equipment. Lifting methods vary; individual lifts are limited to 75 pounds, and team lifts or powered equipment are used when appropriate and with proper training.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and restocking them.
Process orders and deliveries accurately and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.