Retail Associate (FT)

Red Wing Shoe Company • San Jose, CA

5d • Onsite

About The Position

The Retail Associate promotes and supports Red Wing Shoe Company’s brand through professional selling, customer loyalty, and long-lasting customer relationships. The role delivers the Ultimate Fit Experience (UFX), sells premium products, and provides conscientious customer service. It also supports daily retail store operations and maintains product knowledge, store presentation, and a safe, healthy work environment.

Requirements

• High school diploma/GED or equivalent work experience.
• Must be age 18 or older within 30 days of application.
• 1–2 years of relevant experience.
• Results-oriented.
• Effective written and verbal communication.
• Computer utilization skills.
• Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
• Ability to perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, disinfecting with chemicals, handling trash and recycling, and installing and maintaining furniture, fixtures, and displays.

Nice To Haves

• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
• Profit and loss knowledge.
• Curiosity, passion for new ideas, and an interest in driving growth.
• Problem-solving skills.
• Retail footwear knowledge.

Responsibilities

• Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
• Recommend appropriate accessories and educate customers about their benefits.
• Generate industrial sales leads.
• Achieve and exceed daily productivity and sales goals.
• Maintain the sales floor presentation, store signage, and housekeeping standards.
• Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
• Follow organizational standards and legal regulations to maintain a safe and healthy work environment.
• Provide direct support for daily retail store operations.
• Maintain knowledge of the company’s electronic communication software.
• Establish, follow, and enforce organizational quality system standards.
• Uphold Red Wing Shoe Company’s core values and policies.
• Build collaborative relationships with colleagues and other key people.
• Perform additional duties as required.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Health savings and flexible spending accounts
• Life and disability insurance
• Paid time off and holidays
• 401(k) match
• Employee discounts
• Free employee assistance program services
• Financial planning assistance
• Well-being coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED