Retail Associate (FT)

Red Wing Shoe Company • San Jose, CA

6d • $18 - $22 • Onsite

About The Position

Promote and support Red Wing Shoe Company’s high-quality brand image through professional selling, building customer loyalty, and developing long-lasting customer relationships. Guide customers through the Ultimate Fit Experience, sell premium products, and provide conscientious customer service. Provide direct support for the daily operations of a retail store.

Requirements

• High school diploma, GED, or equivalent work experience.
• Must be age 18 or older within 30 days of application.
• 1–2 years of relevant experience.
• Results-oriented.
• Effective written and verbal communication skills.
• Computer utilization skills.
• Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
• Perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, disinfecting with chemicals, handling trash and recycling, and installing and maintaining furniture, fixtures, and displays.

Nice To Haves

• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
• Knowledge of profit and loss.
• Curiosity, passion for new ideas, and interest in driving growth.
• Problem-solving skills.
• Retail footwear experience or knowledge.

Responsibilities

• Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
• Recommend appropriate accessories and educate customers about their benefits.
• Generate industrial sales leads.
• Achieve and exceed daily productivity and sales goals.
• Maintain sales-floor presentation, store signage, and housekeeping standards.
• Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
• Maintain a safe and healthy work environment by following organizational standards and legal regulations.
• Provide direct support in the daily operations of the retail store.
• Maintain knowledge of the company’s electronic communication software.
• Establish, follow, and enforce organizational quality system standards to maintain quality service.
• Uphold Red Wing Shoe Company’s core values and policies.
• Perform additional duties as required and build collaborative relationships with coworkers and other key contacts.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health savings and flexible spending accounts
• Life and disability insurance
• Paid time off and holidays
• 401(k) match
• Employee discounts
• Free employee assistance program services
• Financial planning assistance
• Well-being coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED