Retail Associate (FT)

Red Wing Shoe Company•Baton Rouge, LA

9d•Onsite

About The Position

Promote and support Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and long-lasting relationships. The Retail Associate guides customers through the Ultimate Fit Experience (UFX), sells premium products, and provides conscientious customer service. The role also supports daily store operations and maintains a safe, healthy, and well-presented retail environment.

Requirements

High school diploma/GED or equivalent work experience.
Must be age 18 or older within 30 days of application.
1–2 years of relevant experience.
Results-oriented.
Effective written and verbal communication.
Computer utilization skills.
Able to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
Able to perform listed housekeeping duties, including using chemicals to disinfect the store.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Natural curiosity, passion for new ideas, and interest in driving growth.
Problem-solving skills.
Retail footwear knowledge.

Responsibilities

Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
Recommend appropriate accessories and educate customers about their benefits.
Generate industrial sales leads.
Achieve and exceed daily productivity and sales goals.
Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards.
Maintain proficiency in product knowledge, technical standards, and operating standards through continuous learning.
Maintain a safe and healthy work environment by following organizational standards and legal regulations.
Provide direct support in the daily operations of the retail store.
Maintain knowledge of Red Wing Shoe Company’s electronic communication software.
Establish, follow, and enforce organizational quality system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and policies.
Build collaborative relationships with colleagues and other key people.
Perform additional duties as required.
Complete housekeeping duties such as vacuuming, mopping and waxing floors, washing windows, disinfecting the store, discarding trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.