Retail Sales Associate Part-Time

E&H Ace Hardware•Westlake, OH

About The Position

E&H Ace Hardware is seeking a friendly, motivated Sales Associate to help customers find products for home improvement, repair, and outdoor projects. The role focuses on customer service, product knowledge, sales support, store upkeep, and collaboration with the team. The position is part-time. E&H Hardware Group operates multiple Ace Hardware stores and service teams throughout Ohio and describes itself as a local, family-owned business.

Requirements

  • High school diploma or equivalent.
  • Excellent customer service and communication skills.
  • Positive attitude and a strong desire to help customers.
  • Ability to work well with a team and collaborate with others.
  • Strong work ethic and attention to detail.
  • Ability to thrive in a fast-paced environment.
  • Ability to stand, walk, and move around the store for extended periods.
  • Ability to occasionally lift and move objects up to 50 lbs.

Nice To Haves

  • Previous retail experience is a plus but is not required.
  • Passion for DIY home improvement and hardware products is highly valued.
  • Basic computer skills and familiarity with point-of-sale systems are preferred.

Responsibilities

  • Greet and assist customers with a friendly, helpful attitude.
  • Build customer relationships by providing personalized product recommendations and proactively supporting customers on the sales floor.
  • Learn store products, promotions, and services; help customers locate products, explain features, suggest alternatives, and demonstrate proper product and tool usage when needed.
  • Maintain a clean, organized, and safe store environment.
  • Stock shelves, check inventory, assist with receiving deliveries, and keep product displays and signage neat and well-stocked.
  • Collaborate with team members to meet sales goals and support smooth store operations.
  • Support management and other associates with daily tasks and contribute to a positive work atmosphere.
  • Help achieve daily, weekly, and monthly sales targets and share ideas to improve sales, product placement, and store performance.

Benefits

  • Competitive pay and benefits
  • Career development and growth opportunities
  • Health, dental, vision, and 401(k) benefits for full-time team members
  • Employee discounts
  • Supportive, local, family-owned business culture
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