Retail Sales Associate

Verizon • Pensacola, FL

7d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales. The role also involves ongoing training and developing skills in merchandising and inventory operations. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events.

The position is onsite at a defined location. Scheduled hours are 40 per week, and employees must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance. Employees may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods.

Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions. The posting states that employees meeting sales goals can earn up to $18,000 a year in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by building connections and asking relevant questions.
• Present product insights and solution recommendations that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training and cross-training in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED