Retail Associate – Thrift

GOODWILL IND OF THE CHESAPEAKE INC•Salisbury, MD
•Onsite

About The Position

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This hands-on, team-based role is suited to someone who enjoys variety, staying active, and making a positive impact in the community. The position is at the Salisbury Retail Store and is full-time, paying $16.00 per hour. Weekend availability on Saturdays and Sundays is required, along with the ability to work flexible shifts, including evenings and holidays. Reliable transportation is required for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. Employees must be able to read clothing tags and labels in English.

Requirements

  • High school diploma or equivalent preferred.
  • Customer service, retail, or material handling experience preferred.
  • Ability to follow instructions and work with frequent interruptions.
  • Strong communication and teamwork skills.
  • Dependable, adaptable, and service-oriented.
  • Weekend availability on Saturday and Sunday is required.
  • Ability to work flexible shifts, including evenings and holidays.
  • Reliable transportation for each scheduled shift.
  • Ability to read clothing tags and labels in English.
  • Ability to lift up to 50 lbs, with frequent lifting up to 25 lbs.
  • Ability to stand, walk, bend, reach, and use hands throughout the shift.

Nice To Haves

  • Forklift certification is not required; certification will be provided within 30 days of hire if needed.

Responsibilities

  • Greet and assist customers and donors in a professional, friendly manner.
  • Help donors unload items, issue donation receipts, and maintain accurate records.
  • Sort, price, and tag goods to support merchandise production.
  • Stock and maintain organized sales floor and backroom areas.
  • Operate a cash register and POS system accurately.
  • Assist with daily opening, closing, and recovery tasks.
  • Support fundraising initiatives and uphold Goodwill’s mission.
  • Follow safety, cleanliness, and housekeeping standards.

Benefits

  • Competitive pay
  • Growth opportunities
  • Opportunity to support programs that strengthen the local community
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