Retail Associate – Thrift

GOODWILL IND OF THE CHESAPEAKE INC•Bel Air, MD

9d•Onsite

About The Position

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community. The role is based at the Bel Air Retail Store and is full-time, with pay of $16.00 per hour. Weekend availability on Saturday and Sunday is required. Shifts may be flexible and include evenings and holidays. Reliable transportation is required for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. The role requires the ability to read clothing tags and labels in English. Employees must meet the physical requirements of lifting up to 50 pounds, frequently lifting up to 25 pounds, and standing, walking, bending, reaching, and using their hands throughout the shift. The work environment has medium physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent preferred.
Customer service, retail, or material handling experience preferred.
Ability to follow instructions and work with frequent interruptions.
Strong communication and teamwork skills.
Dependable, adaptable, and service-oriented.
Weekend availability on Saturday and Sunday is required.
Ability to work flexible shifts, including evenings and holidays.
Reliable transportation for each scheduled shift.
Ability to read clothing tags and labels in English.
Ability to lift up to 50 pounds, frequently lift up to 25 pounds, and stand, walk, bend, reach, and use hands throughout the shift.

Nice To Haves

Customer service, retail, or material handling experience.
High school diploma or equivalent.

Responsibilities

Greet and assist customers and donors in a professional, friendly manner.
Help donors unload items, issue donation receipts, and maintain accurate records.
Sort, price, and tag goods to support merchandise production.
Stock and maintain organized sales floor and backroom areas.
Accurately operate a cash register and POS system.
Assist with daily opening, closing, and recovery tasks.
Support fundraising initiatives and uphold Goodwill’s mission.
Follow safety, cleanliness, and housekeeping standards.