Retail Associate – Thrift

GOODWILL IND OF THE CHESAPEAKE INC•Elkton, MD

About The Position

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community. The position is based at the Elkton Retail Store and is full time at $16.00 per hour. Weekend availability on Saturday and Sunday is required. Associates must be able to work flexible shifts, including evenings and holidays, and have reliable transportation for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. The employee must be able to read clothing tags and labels in English. The role involves medium physical demands, including lifting up to 50 pounds (frequently up to 25 pounds), standing, walking, bending, reaching, and using hands throughout the shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent preferred.
Customer service, retail, or material handling experience preferred.
Ability to follow instructions and work with frequent interruptions.
Strong communication and teamwork skills.
Dependable, adaptable, and service-oriented.
Weekend availability on Saturday and Sunday is required.
Ability to work flexible shifts, including evenings and holidays.
Reliable transportation for each scheduled shift.
Ability to read clothing tags and labels in English.
Some locations may require forklift operation; certification will be provided if needed within 30 days of hire.

Nice To Haves

High school diploma or equivalent.
Customer service, retail, or material handling experience.

Responsibilities

Greet and assist customers and donors in a professional, friendly manner.
Help donors unload items, issue donation receipts, and maintain accurate records.
Support merchandise production by sorting, pricing, and tagging goods.
Stock and maintain organized sales floor and backroom areas.
Operate a cash register and POS system accurately.
Assist with daily opening, closing, and recovery tasks.
Support fundraising initiatives and uphold Goodwill’s mission.
Follow safety, cleanliness, and housekeeping standards.