Thrift Store Associate

Goodwill NYNJ•New York, NY

5d•$18 - $18•Onsite

About The Position

The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. Duties include sorting, tagging, pricing, and preparing merchandise for the sales floor. The position requires standing for extended periods and lifting, pushing, and pulling up to 50 pounds while working with a high volume of inventory. Maintaining stockroom organization, ensuring quality control, and following safety standards are essential. The role is based in Brooklyn, New York. It is full-time and requires weekday availability and some weekend availability, including flexibility on both Saturday and Sunday. The business operates Monday through Sunday, 7:00 a.m. to 9:00 p.m., so flexibility in availability is essential. The work involves handling pre-owned merchandise that may contain allergens, dust, or other substances. Goodwill provides training and protective equipment and follows safety protocols; employees must follow safety guidelines and report concerns to management.

Requirements

High school diploma or equivalent preferred.
Ability to provide friendly, respectful service to a diverse donor and customer population.
Ability to follow safety procedures and operational guidelines.
Comfort performing physical tasks, including lifting, sorting, and standing for extended periods.
Basic communication and teamwork skills.
Ability to lift, push, and pull up to 50 pounds.
Flexibility to work weekdays and some weekends, including Saturday and Sunday as needed.

Nice To Haves

Prior experience in customer service, donation processing, retail, or warehouse environments.

Responsibilities

Sort, grade, and inspect donated textiles, housewares, electronics, shoes, and accessories for quality and condition.
Tag and price merchandise according to company standards and meet hourly production goals.
Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
Organize and separate items for e-commerce and clearance departments, accurately labeling goods.
Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
Provide friendly customer and donor service, accept donations, issue receipts, and keep the donation area neat and organized when needed.
Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
Perform other duties as assigned to support the store team and organizational goals.