Retail Associate – Thrift

GOODWILL IND OF THE CHESAPEAKE INC•Pasadena, MD

About The Position

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily operations at its Jumpers Retail Store. This hands-on, team-based role includes customer service, donation intake, merchandise processing, sales floor support, and assisting with store opening, closing, and recovery tasks. The position is full time at $16.00 per hour and requires weekend availability, flexible shifts that may include evenings and holidays, and reliable transportation for each scheduled shift. Some locations may require forklift operation; certification will be provided if needed within 30 days of hire. Employees must be able to read clothing tags and labels in English.

Requirements

  • Ability to follow instructions and work with frequent interruptions.
  • Strong communication and teamwork skills.
  • Dependable, adaptable, and service-oriented.
  • Ability to read clothing tags and labels in English.
  • Reliable transportation for each scheduled shift.
  • Ability to work weekends, flexible shifts, evenings, and holidays.
  • Ability to lift up to 50 lbs, with frequent lifting up to 25 lbs, and to stand, walk, bend, reach, and use hands throughout the shift.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Customer service, retail, or material handling experience preferred.
  • Forklift certification may be needed at some locations; certification will be provided if needed within 30 days of hire.

Responsibilities

  • Greet and assist customers and donors in a professional, friendly manner.
  • Help donors unload items, issue donation receipts, and maintain accurate records.
  • Sort, price, and tag merchandise.
  • Stock and maintain organized sales floor and backroom areas.
  • Operate a cash register and POS system accurately.
  • Assist with daily opening, closing, and recovery tasks.
  • Support fundraising initiatives and uphold Goodwill’s mission.
  • Follow safety, cleanliness, and housekeeping standards.

Benefits

  • Competitive pay.
  • Growth opportunities.
  • Opportunity to support programs that strengthen the local community.
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