Seasonal Retail Associate (Winter)

Art and Wellness Enterprises•Bentonville, AR

2d•Onsite

About The Position

The Seasonal Retail Associate supports daily retail operations and provides welcoming, attentive service to guests at Crystal Bridges and the Momentary. The role helps create an inviting store environment through guest engagement, sales, product information, merchandising, restocking, and cash handling. The associate works with store leadership and team members to maintain product and visual standards, support store processes, and assist with retail activities during museum events and programs. Success requires a friendly, engaging approach; strong customer service and communication skills; attention to detail; and the ability to manage multiple priorities in a fast-paced retail environment.

Requirements

High school diploma or equivalent.
One year of related experience and/or training in a customer service-oriented field.
Experience with point-of-sale (POS) systems.
Strong interpersonal skills and the ability to interact politely and effectively with members, guests, volunteers, and staff.
Ability to learn and communicate product information and use point-of-sale and related retail systems.
Strong attention to detail and ability to process transactions accurately and follow cash-handling procedures.
Basic math skills, including the ability to calculate purchases, discounts, and change accurately.
Effective written communication skills and ability to maintain accurate transaction and order information.
Sound judgment and discretion when handling guest information and payment transactions.
Ability to think creatively and solve problems thoughtfully.
Flexibility, adaptability, and ability to manage multiple priorities in a changing environment.
Ability to work independently, take initiative, and collaborate toward shared goals.
Ability to work effectively with others and contribute to a positive, respectful work environment.
Flexible schedule and open availability Sunday through Saturday, including daytime hours, evenings, weekends, holidays, and on-call availability for emergencies.
Availability to work at least two Saturdays and two Sundays per month.
Ability to meet the position’s physical demands, including lifting and carrying up to 40 pounds and pushing or pulling loaded carts weighing more than 40 pounds.

Nice To Haves

Previous experience in a retail environment.
Familiarity with retail products and trends and ability to relate merchandise to museum exhibitions.

Responsibilities

Engage guests in conversation and provide a positive, friendly experience focused on customer service and sales.
Assist guests with product selection and provide information about merchandise, artists, and makers.
Respond to guest questions and concerns, referring matters requiring additional assistance or approval to store leadership.
Support personalized and framed art print orders from start to finish, coordinating with customers and internal teams to ensure timely completion.
Stay informed about museum policies, promotions, activities, and events, and provide appropriate information and directions about the museum, campus, and surrounding community.
Support retail activities during museum events and programs.
Process new shipments and keep receiving and back stock areas clean and organized.
Replenish sales-floor merchandise and ensure products are accurately priced and labeled.
Assist with inventory counts and report merchandise discrepancies or damage to store leadership.
Support loss prevention by monitoring merchandise and reporting concerns according to established procedures.
Maintain a safe store environment and promptly report hazards or safety concerns.
Uphold store merchandising and cleanliness standards and assist with merchandising and display projects.
Process transactions accurately and reconcile the assigned cash drawer at the end of each shift according to cash-handling procedures.
Assist with store opening and closing tasks as assigned.
Maintain reliable, punctual attendance and arrive prepared for scheduled shifts.
Perform other duties and responsibilities as assigned to support organizational needs.