Seasonal Retail Associate (Winter)

Art and Wellness Enterprises•Bentonville, AR

4d•Onsite

About The Position

The Seasonal Retail Associate supports daily retail operations and provides welcoming, attentive service to guests at Crystal Bridges and the Momentary. The role helps create an inviting store environment through guest engagement, sales, product information, merchandising, restocking, and cash handling. The associate works collaboratively with store leadership and team members to maintain product and visual standards, support daily store processes, and assist with retail activities during museum events and programs. Success requires a friendly and engaging approach, the ability to work efficiently in a fast-paced retail environment, strong customer service and communication skills, attention to detail, and the ability to manage multiple priorities. The position is based on-site in Bentonville, Arkansas, in the stores, museum spaces, and grounds, and may include outdoor work. It requires a flexible schedule and open availability Sunday through Saturday, including daytime hours, evenings, weekends, holidays, and on-call availability for emergencies. Availability to work at least two Saturdays and two Sundays per month is required.

Requirements

High school diploma or equivalent.
One year of related experience and/or training in a customer-service-oriented field.
Experience with point-of-sale (POS) systems.
Strong interpersonal skills and the ability to interact politely and effectively with members, guests, volunteers, and staff.
Ability to learn and communicate product information and use point-of-sale and related retail systems.
Strong attention to detail and ability to process transactions accurately and follow cash-handling procedures.
Basic math skills and ability to calculate purchases, discounts, and change accurately.
Effective written communication skills and ability to maintain accurate transaction and order information.
Sound judgment and discretion when handling guest information and payment transactions.
Ability to think creatively and solve problems thoughtfully.
Flexibility and adaptability, including the ability to manage multiple priorities in a changing environment.
Ability to work independently, take initiative, and collaborate toward shared goals.
Ability to work effectively with others and contribute to a positive and respectful work environment.
Open availability Sunday through Saturday, including daytime hours, evenings, weekends, holidays, and on-call availability for emergencies.
Availability to work at least two Saturdays and two Sundays per month.
Ability to sit, stand, walk, bend, lift, carry, and reach merchandise on stock shelves at least 5 feet high.
Ability to lift and carry up to 40 pounds and push or pull loaded carts weighing more than 40 pounds.
Ability to open multiple doors while maneuvering loaded carts.
Ability to stand for 4 or more hours at a time, use a stepladder to reach merchandise on shelves up to 6 feet high, and sit for prolonged periods.
Successful completion of a confidentiality agreement and background check where permitted by state law, and provision of proper identification verifying eligibility to work in the United States.

Nice To Haves

Previous experience in a retail environment.
Familiarity with retail products and trends and the ability to relate merchandise to museum exhibitions.

Responsibilities

Engage guests in conversation and provide friendly service focused on their experience and sales.
Help guests select products and provide information about merchandise, artists, and makers.
Respond to guest questions and concerns, referring issues requiring additional assistance or approval to store leadership.
Support personalized and framed art print orders from start to finish, coordinating with customers and internal teams to ensure timely completion.
Obtain information about museum policies, promotions, activities, and events to support guest engagement.
Become familiar with museum buildings, grounds, the Crystal Bridges Campus for Art and Wellness, and the surrounding community to provide information and directions.
Support retail activities during museum events and programs.
Participate in processing new shipments and keep receiving and back-stock areas clean and organized.
Replenish sales-floor merchandise and ensure products are accurately priced and labeled.
Assist with inventory counts and report merchandise discrepancies or damage to store leadership.
Support loss-prevention efforts by monitoring merchandise and reporting concerns according to established procedures.
Maintain a safe store environment and promptly report hazards or safety concerns.
Uphold store merchandising and cleanliness standards.
Assist with merchandising and display projects.
Process transactions accurately and reconcile the assigned cash drawer at the end of each shift according to cash-handling procedures.
Assist with store opening and closing tasks as assigned.
Maintain reliable and punctual attendance and arrive for scheduled shifts prepared to perform assigned responsibilities.
Perform other duties and responsibilities as assigned to support evolving organizational needs.