Relationship Manager Jobs

About The Position

Requirements

• At least 6 years of Commercial Banking experience.
• Formal commercial credit training or equivalent credit experience.
• Strong business acumen, including detailed analysis, financial-statement review, and understanding of accounting principles.
• Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs and profitability drivers and optimize financial solutions over corporate and personal life cycles.
• Ability to communicate effectively to groups, adapt the level of detail to the audience, and hold the audience's attention.
• Ability to build strong internal partnerships to provide holistic solutions for clients' business and personal financial goals.
• Ability to identify and understand business issues, problems, and opportunities and create relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, particularly in face-to-face negotiations.
• Ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Ability to travel regionally or locally.

Nice To Haves

• Bachelor's or Master's degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience.
• At least 5 years of sales experience.
• Underwriting experience.
• A proven track record of partnering with investment bankers to provide strategic and capital markets advice.
• A proven ability to build new and existing client business, increase revenue, and provide a positive client experience.
• Familiarity with prospecting and CRM sales tools.

Responsibilities

• Independently identify and develop profitable new “lead left” client relationships through centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Work with internal Fifth Third partners to deepen existing relationships and acquire prospective relationships.
• Attend community and industry forums, conferences, and meetings to expand relationship networks and referral sources and stay informed about trends, practices, services, and the competitive landscape.
• Collaborate with product partners, including Treasury Management, Capital Markets, and Wealth Management, to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Manage customer relationships to maximize opportunities for the Bank while considering Bank risk and customer needs.
• Meet with customers regularly to strengthen trusted-advisor relationships and ensure their business needs are being met.
• Use consultative sales skills, commercial playbook principles, and call-reporting plans to improve the client experience.
• Use the Bank's CRM system for client activity tracking, call reports, and pipeline management.
• Analyze financial information to determine which credit requests should be pursued.
• Monitor customers' financial performance, condition, and industry trends to assess credit exposure and ensure acceptable risk and pricing.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow Portfolio Management guidelines, including those covering delinquencies, documentation, financial-statement tracking exceptions, and matured loans.
• Solicit client participation in public debt issuance.
• Actively participate in community activities.
• Provide guidance to Commercial Relationship Managers I and II.

Benefits

• Comprehensive benefits programs designed to support employees' and families' physical, financial, emotional, and social well-being.
• Incentive compensation eligibility based on company, line-of-business, and/or individual performance.