Commercial Relationship Manager III

Fifth Third Bank•Denver, CO
•$96,500 - $207,500•Onsite

About The Position

The Commercial Relationship Manager III is responsible for profitable business development and monitoring the quality of an extensive portfolio of companies with annual gross sales of at least $10 million, with greater emphasis on higher-revenue and more complex relationships. The role leads and coordinates with One Bank Partners to create and implement relationship strategies for assigned clients and prospects. It requires strong knowledge of credit, commercial products, and financial statement analysis to recommend banking solutions such as loans, treasury management, and capital markets services. The position also solicits client participation in public debt issuance and actively participates in community activities. The role is accountable for risk management and for following bank policies and procedures while delivering a positive customer experience. It works with internal product partners and credit teams to build tailored client strategies, monitor credit exposure and financial performance, and maximize relationship opportunities while accounting for customer needs and bank risk. The position has no formal supervisory responsibilities but is expected to provide guidance to Commercial Relationship Managers I and II. The position is located in Denver, Colorado, and is performed in a normal office environment. Regional or local travel is required, and frequent travel may occur depending on assignment. The stated annual base pay range is $96,500–$207,500, with eligibility to participate in an incentive compensation plan. Fifth Third describes its benefits programs as supporting employees’ and families’ physical, financial, emotional, and social well-being.

Requirements

  • At least 6 years of Commercial Banking experience.
  • Formalized commercial credit training or equivalent credit experience.
  • Bachelor’s or master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience preferred.
  • At least 5 years of sales experience preferred.
  • Strong business acumen, including detailed analysis, financial statement review, and understanding of accounting principles.
  • Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
  • Ability to assess client needs, profitability drivers, and corporate and personal life cycles to optimize financial solutions.
  • Ability to communicate effectively to groups, adapt detail to the audience, and hold audience attention.
  • Ability to build internal partnerships and provide holistic solutions for clients’ business and personal financial goals.
  • Ability to identify and understand business issues, problems, and opportunities and develop relevant options to achieve desired outcomes.
  • Strong verbal and written communication skills, particularly experience in face-to-face negotiations.
  • Ability to work in a team-based sales environment.
  • Proficiency in Microsoft Office software.
  • Willingness to undertake regional or local travel.

Nice To Haves

  • Underwriting experience.
  • A proven track record of partnering with investment bankers to provide strategic and capital markets advice.
  • A proven ability to build new and existing client business, increase revenue, and provide a positive client experience.
  • Familiarity with prospecting and CRM sales tools.

Responsibilities

  • Independently identify and develop profitable new lead-left client relationships through centers of influence, existing clients, and referral sources.
  • Develop and implement a business plan to achieve financial goals and qualitative measures.
  • Work with internal Fifth Third partners to deepen existing relationships and acquire prospective relationships.
  • Attend community and industry forums, conferences, and meetings to expand networks and referral sources and stay current on trends, practices, services, and competition.
  • Partner with product teams, including Treasury Management, Capital Markets, and Wealth Management, to analyze needs and develop tailored relationship strategies for clients and prospects.
  • Manage customer relationships to maximize opportunities for the bank while considering bank risk and customer needs.
  • Meet regularly with customers to strengthen trusted-advisor relationships and ensure their business needs are met.
  • Use consultative selling skills, commercial playbook principles, and call reporting plans to enhance the client experience.
  • Use the bank’s CRM system to track client activity, call reports, and pipeline management.
  • Analyze financial information to determine which credit requests to pursue.
  • Monitor customer financial performance, condition, and industry trends to assess credit exposure and appropriate pricing.
  • Partner with Portfolio Managers and Credit Officers on credit requests and follow Portfolio Management guidelines, including those concerning delinquencies, documentation, financial statement tracking exceptions, and matured loans.
  • Provide guidance to Commercial Relationship Managers I and II.
  • Solicit client participation in public debt issuance and actively participate in community activities.

Benefits

  • Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
  • Eligibility to participate in an incentive compensation plan, with payment based on company, line-of-business, and/or individual performance.
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