Commercial Relationship Manager III

Fifth Third Bank • Milwaukee, WI

1d

About The Position

The Commercial Relationship Manager III is responsible for profitable business development and monitoring the quality of an existing portfolio of companies with annual gross sales of at least $10 million, with greater emphasis on customers with revenues of at least $20 million. The role leads and coordinates with One Bank partners to create and implement relationship strategies for assigned clients and prospects. It requires extensive knowledge of complex, high-revenue relationships and a strong understanding of credit, commercial products, and financial statement analysis to provide suitable banking solutions, including loans, treasury management, and capital markets services. The role also solicits client participation in public debt issuance and actively participates in community activities.

The position builds new client relationships, expands existing business, and coordinates with internal product and credit partners to deliver tailored solutions. It monitors client financial performance, credit exposure, risk, and industry trends, and manages relationships in accordance with customer needs and the Bank’s risk appetite. The position has no formal supervisory responsibilities but is expected to provide guidance to Commercial Relationship Managers I and II.

The role is based in a normal office environment with little exposure to dust, noise, temperature extremes, or similar conditions. It involves extended viewing of a CRT screen and regional or local travel, which may be frequent depending on assignment.

Requirements

• At least 6 years of Commercial Banking experience.
• Formal commercial credit training or equivalent credit experience.
• Strong understanding of credit, commercial products, and financial statement analysis.
• Strong business acumen, including detailed analysis, financial statement review, and understanding of accounting principles.
• Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs and profitability drivers and optimize financial solutions across corporate and personal life cycles.
• Proven ability to build new and existing client business, increase revenue, and provide a positive client experience.
• Proven ability to build strong internal partnerships and deliver comprehensive solutions for clients’ business and personal financial goals.
• Ability to identify and understand business issues, problems, and opportunities and develop relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, especially experience in face-to-face negotiations.
• Ability to communicate effectively with groups, adapt detail to the audience, and hold the audience’s attention.
• Ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Regional or local travel is required.

Nice To Haves

• Bachelor’s or Master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience.
• At least 5 years of sales experience.
• Underwriting experience.
• A proven track record of partnering with investment bankers to provide strategic and capital markets advice.
• Familiarity with prospecting and CRM sales tools.

Responsibilities

• Independently identify and develop profitable new “lead left” client relationships through centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Work with Fifth Third internal partners to deepen existing client relationships and acquire new prospective relationships.
• Attend community and industry forums, conferences, and meetings to broaden networks and referral sources and stay current on trends, practices, services, and the competitive landscape.
• Collaborate with Treasury Management, Capital Markets, Wealth Management, and other product partners to develop tailored relationship strategies for clients and prospects.
• Manage customer relationships to maximize opportunities for the Bank while considering risk and customer needs.
• Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are met.
• Use consultative selling skills, commercial playbook principles, and call reporting plans to enhance the client experience.
• Use the Bank’s CRM system to track client activity, record call reports, and manage the pipeline.
• Analyze financial information to determine which credit requests to pursue.
• Monitor customer financial performance, condition, and industry trends to assess credit exposure and ensure risk is acceptable and appropriately priced.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow established portfolio management guidelines.
• Solicit client participation in public debt issuance.
• Participate actively in community activities.
• Exchange ideas and opinions openly, elevate concerns, and follow policies and procedures while identifying, assessing, managing, monitoring, and reporting risks.
• Provide guidance to Commercial Relationship Managers I and II.

Benefits

• Comprehensive benefits designed to support employees’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed