Commercial Relationship Manager III

Fifth Third Bank • Milwaukee, WI

2d • Onsite

About The Position

The Commercial Relationship Manager III is responsible for profitable business development and monitoring the quality of an extensive portfolio of companies with annual gross sales of at least $10 million, with greater emphasis on companies with revenues of at least $20 million. The role leads and coordinates with One Bank Partners to create and implement relationship strategies for assigned clients and prospects. It requires strong knowledge of credit, commercial products, and financial statement analysis to provide banking solutions—including loans, treasury management, and capital markets—suited to client needs. The role works with high-revenue, complex relationships and is expected to solicit client participation in public debt issuance and actively participate in community activities.

The position is accountable for managing risk by exchanging ideas, elevating concerns, following bank policies, and identifying, assessing, managing, monitoring, and reporting risks while operating within the Bank’s risk appetite. It is also responsible for supporting positive customer and colleague experiences.

The role has no formal supervisory responsibilities but is expected to provide guidance to Commercial Relationship Managers I and II. It is based in a normal office environment, with extended viewing of a CRT screen and regional/local and potentially frequent travel depending on assignment.

Requirements

• At least 6 years of Commercial Banking experience.
• Formalized commercial credit training or equivalent credit experience.
• Strong business acumen, including detailed analysis, financial statement review, and understanding of accounting principles.
• Thorough knowledge of commercial banking, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs and profitability drivers and optimize financial solutions across corporate and personal life cycles.
• Ability to communicate effectively to groups, adapt detail to the audience, and hold audience attention.
• Ability to build strong internal partnerships to provide comprehensive solutions for clients’ business and personal financial goals.
• Ability to identify and understand business issues, problems, and opportunities and create relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, particularly in face-to-face negotiations.
• Ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Regional/local travel is required; frequent travel may be necessary depending on assignment.

Nice To Haves

• Bachelor’s or master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience.
• At least 5 years of sales experience.
• Underwriting experience.
• Proven track record of partnering with investment bankers to provide strategic and capital markets advice.
• Proven ability to build new and existing client business, increase revenue, and provide a positive client experience.
• Familiarity with prospecting and CRM sales tools.

Responsibilities

• Independently identify and develop profitable new “lead left” client relationships through centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Work with Fifth Third internal partners to deepen existing relationships and acquire prospective relationships.
• Attend community and industry forums, conferences, and meetings to expand relationship networks and referral sources and stay informed about trends, practices, services, and competitors.
• Work with product partners, including Treasury Management, Capital Markets, and Wealth Management, to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Manage customer relationships to maximize opportunities for the Bank while considering Bank risk and customer needs.
• Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are met.
• Use consultative selling skills, commercial playbook principles, and call reporting plans to enhance the client experience.
• Use the Bank’s CRM system to track client activity, record call reports, and manage the pipeline.
• Analyze financial information to determine which credit requests to pursue.
• Monitor customers’ financial performance and condition, as well as industry trends, to ensure credit exposure is at an acceptable risk and appropriately priced.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow Portfolio Management guidelines, including those for delinquencies, documentation, financial-statement tracking exceptions, and matured loans.
• Solicit client participation in public debt issuance.
• Actively participate in community activities.
• Provide guidance to Commercial Relationship Managers I and II.
• Identify, assess, manage, monitor, and report risks in accordance with Bank policies and risk appetite.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with payment based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior