Commercial Relationship Manager III

Fifth Third Bank • Chicago, IL

1d • $96,500 - $207,500 • Onsite

About The Position

The Commercial Relationship Manager III is responsible for profitable business development and monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10 million, with greater emphasis on customers with revenues of at least $20 million. The role leads and coordinates with One Bank Partners to create and implement relationship strategies for clients and prospects. It calls for a strong understanding of credit, commercial products, and financial statement analysis to provide banking solutions such as loans, treasury management, and capital markets services. The position works with high-revenue, complex relationships, solicits client participation in public debt issuance, and actively participates in community activities.

The role is accountable for risk management and for following bank policies and procedures while supporting positive customer experiences. It develops new client relationships, grows existing business, and partners with internal product, portfolio management, and credit teams to deliver tailored solutions while managing risk. The position has no formal supervisory responsibilities but is expected to provide guidance to Commercial Relationship Managers I and II.

The position is based in a normal office environment in Chicago, Illinois, with regional/local and potentially frequent travel depending on assignment. The listed annual base pay range is $96,500 to $207,500, with eligibility for incentive compensation based on company, business-line, and/or individual performance. Fifth Third describes its benefits programs as supporting employees' physical, financial, emotional, and social well-being.

Requirements

• At least 6 years of commercial banking experience.
• Formalized commercial credit training or equivalent credit experience.
• Bachelor’s or master’s degree in business, such as Business Administration, Finance, or Accounting, or equivalent work experience preferred.
• Strong business acumen, including detailed analysis, financial-statement review, and understanding of accounting principles.
• Thorough knowledge of commercial banking, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs, profitability drivers, and corporate and personal life cycles to optimize financial solutions.
• Ability to communicate effectively to groups, adapt detail to the audience, and hold the audience’s attention.
• Ability to build strong internal partnerships to provide holistic solutions for clients’ business and personal financial goals.
• Ability to identify and understand business issues, problems, and opportunities and develop relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, particularly face-to-face negotiation experience.
• Ability to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Regional/local travel is required; frequent travel may be possible depending on assignment.

Nice To Haves

• At least 5 years of sales experience.
• Underwriting experience.
• A proven track record of partnering with investment bankers to provide strategic and capital-market advice.
• Familiarity with prospecting and CRM sales tools.

Responsibilities

• Independently identify and develop profitable new “lead left” client relationships through centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Work with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships.
• Attend community and industry forums, conferences, and meetings to broaden networks and referral sources and maintain knowledge of trends, practices, services, and the competitive landscape.
• Work with Treasury Management, Capital Markets, Wealth Management, and other product partners to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Manage client relationships to maximize opportunities for the bank while considering bank risk and customer needs.
• Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are being met.
• Use consultative sales skills, commercial playbook principles, and call reporting plans to enhance the client experience.
• Use the bank’s CRM system to track client activity, prepare call reports, and manage the pipeline.
• Analyze financial information to determine which credit requests should be pursued.
• Monitor customer financial performance, condition, and industry trends to determine whether credit exposure is acceptable and appropriately priced.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow portfolio management guidelines, including those concerning delinquencies, documentation, financial-statement tracking exceptions, and matured loans.
• Solicit client participation in public debt issuance.
• Actively participate in community activities.
• Provide guidance to Commercial Relationship Managers I and II.

Benefits

• Comprehensive benefits programs designed to support employees’ and families’ physical, financial, emotional, and social well-being.
• Incentive compensation eligibility, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior