Wealth Relationship Manager - Clovis

Citi•San Jose, CA
•$78,080 - $117,120

About The Position

The Wealth Relationship Management (Branch) Senior Analyst SAFE Act is a seasoned professional role that applies in-depth disciplinary knowledge to develop techniques and improve processes and workflows. The role integrates subject-matter and industry expertise, coordinates with related areas, and contributes to the objectives of the function and business. It evaluates moderately complex, variable issues with potentially substantial impact, using analytical skills to prioritize and validate information from multiple sources. Strong communication and diplomacy skills are required. The role regularly assumes formal or informal team leadership, coaches and trains new recruits, and influences decisions through advice, counsel, and services. Individual performance directly affects the work and performance of teams in the area. The Wealth Relationship Manager builds and deepens relationships with affluent and High Net Worth clients through financial planning, discovery, profiling, and ongoing engagement. The role identifies client banking, credit, and investment needs and provides holistic financial solutions, working with product specialists and segment partners. It sources and acquires new clients, grows portfolio relationships, manages follow-up, organizes client events, and ensures regulatory, compliance, KYC, and AML requirements are met. The position is based in Fresno, California.

Requirements

  • 5–8 years of experience.
  • Strong analytical and financial skills.
  • Strong verbal and written communication skills.
  • Organized, with strong attention to detail.
  • Self-starter, problem solver, and goal-oriented team player able to work without direction.
  • Current US FINRA registration: SIE, Series 6, 63, and 65, or Series 7 and 66, or equivalent.
  • Meet all US FINRA registration requirements within 150 days of starting in the role.
  • Insurance Group 1 required; meet all Insurance Group 1 requirements within 150 days of starting in the role.
  • Register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier before referring interested clients to Citibank for mortgage needs; maintain and renew registration annually, update registration information timely, and provide the identifier to consumers as required by applicable regulations and Citi policies.
  • Bachelor’s/University degree or equivalent experience.

Nice To Haves

  • Knowledge of Microsoft Office, including Excel, Outlook, and Word.
  • Experience using Money Guide Pro, NaviPlan Select, or similar financial planning software.
  • Basic understanding of investment and financial planning strategies.

Responsibilities

  • Build and deepen relationships with affluent and High Net Worth clients to gain incremental wallet share through financial planning, discovery, and profiling.
  • Anticipate clients’ complex financial needs and offer solutions from a range of products, services, and tools based on client profiling.
  • Work with product specialists to identify clients’ banking, credit, and investment needs and goals and provide holistic financial solutions.
  • Engage clients regularly through high-touch, face-to-face meetings at their preferred locations, consistent communication, and access to seminars.
  • Identify and pursue referral opportunities to grow the portfolio.
  • Proactively source, acquire, and expand high-value customer relationships by maximizing sales and service opportunities.
  • Refer opportunities to appropriate segment partners, including Lending Consultants, Financial Advisors, Small Business Partners, and Relationship Managers.
  • Organize client events to enhance client relationships.
  • Acquire new clients by converting referral leads.
  • Manage client follow-up and comply with regulatory and compliance operating procedures.
  • Ensure KYC/AML and other compliance requirements are followed.
  • Partner with branch team members to provide clients with a positive in-branch experience.
  • Assess risk in business decisions, safeguard the firm, its clients, and assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
  • Coach and train new recruits and contribute to team leadership.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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