Wealth Relationship Manager - Selma

Citi • San Jose, CA

1d • $78,080 - $117,120

About The Position

The Wealth Relationship Manager is a seasoned professional role within Wealth Relationship Management (Branch), responsible for building and deepening relationships with affluent and high-net-worth clients. The role uses financial planning, discovery, and client profiling to understand complex needs and deliver holistic banking, credit, and investment solutions. It calls for in-depth disciplinary and industry knowledge, analytical judgment, strong communication and diplomacy, and the ability to influence decisions and contribute to team and business objectives. The position also involves informal or formal team leadership, coaching, and training new recruits.

The manager provides frequent, value-added client engagement, sources and acquires new relationships, grows wallet share, and coordinates referrals to appropriate segment partners and product specialists. The role manages follow-up and client events, supports positive branch experiences, and complies with regulatory, KYC/AML, and other control requirements. The employee must register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry before referring interested clients for mortgage needs, and maintain that registration as required.

Requirements

• 5–8 years of experience.
• Strong analytical and financial skills.
• Strong verbal and written communication skills.
• Organization and strong attention to detail.
• Ability to work as a self-starter, solve problems, and contribute as a goal-oriented team player without direction.
• Current U.S. FINRA registrations: SIE, Series 6, 63, and 65, or Series 7 and 66, or equivalent.
• Meet all U.S. FINRA registration requirements within 150 days of starting in the role.
• Insurance Group 1 required; meet all Insurance Group 1 requirements within 150 days of starting in the role.
• Register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier before referring interested clients to Citibank for mortgage needs; maintain and renew registration annually, update registration information promptly, and provide the identifier to consumers as required by regulations and Citi policies.
• Bachelor’s/University degree or equivalent experience.

Nice To Haves

• Knowledge of Microsoft Office, including Excel, Outlook, and Word.
• Experience with Money Guide Pro, NaviPlan Select, or similar financial planning software.
• Basic understanding of investment and financial planning strategies.

Responsibilities

• Identify, build, and deepen relationships with affluent and high-net-worth clients to gain incremental wallet share through financial planning, discovery, and profiling.
• Anticipate clients’ complex financial needs and offer solutions using a broad range of products, services, and tools based on client profiles.
• Work with product specialists to understand clients’ banking, credit, and investment needs and goals and provide holistic financial solutions.
• Engage clients regularly through high-touch, face-to-face meetings at their preferred locations, consistent communication, and access to seminars.
• Use referral opportunities to grow the portfolio.
• Proactively source, acquire, and expand high-value customer relationships by maximizing sales and service opportunities.
• Refer opportunities to appropriate segment partners, including Lending Consultants, Financial Advisors, Small Business Partners, and Relationship Managers.
• Organize client events to enhance client relationships.
• Acquire new clients by converting referral leads.
• Manage client follow-up and adhere to regulatory and compliance operating procedures.
• Ensure KYC/AML and other compliance requirements are followed.
• Partner with branch team members to provide clients with a positive in-branch experience.
• Assess risk in business decisions, protect the firm’s reputation and assets, comply with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
• Coach and train new recruits and assume informal or formal leadership roles within teams.
• Register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry before referring interested clients for mortgage needs, and maintain, renew, and update the registration as required.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including planned vacation and unplanned sick leave
• Paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior