Business Banking Relationship Manager II (San Antonio)

Fifth Third Bank • San Antonio, TX

4d • Onsite

About The Position

The Business Banking Relationship Manager II is responsible for business development, relationship management, and client experience for companies with annual gross sales of at least $2 million and generally less than $10 million. The role helps business owners achieve personal and business financial goals by providing tailored banking solutions and serving as a trusted advisor. In collaboration with product partners and using the One Bank Sales Cycle, the manager identifies client needs and grows revenue through loans, deposits, treasury management, and other applicable banking services. The position may be located in a financial center.

The role is accountable for managing risk in accordance with the bank’s policies and risk appetite. It is also responsible for delivering a positive experience for customers and colleagues through appropriate decision-making, risk identification, assessment, monitoring, and reporting.

The position is based in San Antonio, Texas, and involves regional or local travel, with frequent travel possible depending on assignment. The work is performed in a normal office environment and includes extended viewing of a CRT screen. The role is eligible for incentive compensation in addition to base salary, with payment based on company, business-line, and/or individual performance. The employer offers comprehensive benefits intended to support employees’ and families’ physical, financial, emotional, and social well-being.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years of sales experience.
• Formalized credit training or equivalent credit risk experience.
• Ability to build new and existing client business and provide a positive client experience.
• Strong business acumen, including detailed analysis, financial statement review, and knowledge of advanced accounting principles.
• Thorough knowledge of Commercial and Treasury Management services, as well as alternative lending and financing options.
• Ability to assess client needs and profitability drivers and optimize financial solutions in light of corporate and personal life cycles.
• Effective problem-solving and analytical skills, including the ability to handle and prioritize multiple tasks.
• Strong verbal and written communication skills, especially face-to-face negotiation and group presentation experience.
• Ability to promote high-performing work groups through personal actions and leadership influence, and to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Ability to travel regionally or locally.

Nice To Haves

• At least 3 years managing business banking or commercial relationships.
• Underwriting experience.
• Familiarity with prospecting and CRM sales tools.
• Microsoft certifications.

Responsibilities

• Prospect for new clients through referral sources, existing clients, financial centers, and centers of influence.
• Work with affiliate and Bancorp product partners to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Attend community or industry forums, conferences, and meetings to expand networks and referral sources and deepen knowledge of trends, practices, services, and the competitive landscape.
• Retain and grow long-term profitable lead-client relationships.
• Cross-sell applicable bank products and services to business customers and their owners or senior management, with the goal of becoming the clients’ lead or primary bank.
• Plan and conduct relationship strategy and review meetings with product partners.
• Coordinate client-facing activities, including credit support and coordination with other product partners.
• Conduct pre-call planning, use the One Bank Consultative Sales approach, and complete prompt post-call follow-up.
• Use the bank’s CRM system to track client activity, call reports, and pipeline management.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow established Portfolio Management guidelines.
• Meet credit standards and metrics related to asset quality, credit administration, and RAROC.
• Monitor customers’ financial performance, condition, and industry trends to assess credit exposure and appropriate pricing.
• Complete administrative responsibilities in a timely manner.
• Identify, assess, manage, monitor, and report risks while following bank policies and procedures.

Benefits

• Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with payment based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level