Relationship Manager II Business Banking

PNC • Washington, DC

6d • $109,200 - $202,800 • Onsite

About The Position

The Relationship Manager II Business Banking coordinates relationship management activities for new and existing clients in a book of business, with the goal of growing sales, revenue, and market share. The role typically serves clients with moderately complex needs and risk levels and works with a moderate degree of supervision. It acquires, expands, and retains client relationships while originating, analyzing, negotiating, and documenting credit and non-credit products and services.

The role manages risk and return, maintains quality, identifies and mitigates regulatory, reputational, operational, and credit risks, and provides client-focused ideas and insights. It builds internal and external networks to acquire and expand client relationships, presents PNC's full range of products and services, and uses reporting and sales tools to identify and convert opportunities. For more complex credit requests, the role analyzes, evaluates, and mitigates credit risk using advanced credit fundamentals and internal credit policies.

PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Employment visa sponsorship and STEM OPT participation are not available for this position. The role is incentive eligible, with payments based on company, business, and/or individual performance.

Requirements

• Typically requires a university or college degree and 5 or more years of industry-relevant experience.
• A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate knowledge, skills, and abilities appropriate for the role.
• Required certifications: none listed.
• Required licenses: none listed.
• Required or preferred language assessments: none listed.

Nice To Haves

• Skills listed as preferred include book of business management, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities.
• Competencies include business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and technology savviness.

Responsibilities

• Coordinate relationship management activities with new and existing clients in a book of business to grow sales, revenue, and market share against relevant sales goals.
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet.
• Originate, perform financial analysis for, negotiate, and document credit and non-credit products and services.
• Manage risk and return and drive quality for new and existing clients.
• Identify and mitigate regulatory, reputational, operational, and credit risks.
• Provide ideas and insights based on clients' needs and financial well-being to increase engagement and loyalty.
• Develop internal and external relationships to acquire new clients, expand existing relationships, and enhance the client experience.
• Present PNC's full range of products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
• Analyze, evaluate, and mitigate credit risk for more complex credit requests using advanced credit fundamentals and internal credit policies.
• Apply customer-focused practices and manage risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs that are fully paid.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
• Between 15 and 25 vacation days each year, depending on career level and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level