Program Manager Jobs

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Technical Program Manager II - FD&E

Microsoft•Redmond, WA

About The Position

The Finance Data & Experiences (FD&E) organization is evolving Microsoft’s Finance Data platform, which supports downstream solutions and standardized, scalable data consumption across Microsoft Finance organizations. The Technical Program Manager will work across Finance, Sales, Marketing, Business Operations, Product Engineering, and other teams to deliver high-impact business solutions and advance AI-driven business excellence. The role requires ownership of end-to-end processes and outcomes in a fast-paced, cross-functional environment, with a focus on customer centricity, innovation, agility, and transparency. The position involves identifying customer, stakeholder, and business needs; defining program goals and solution approaches; coordinating the development and delivery of integrated solutions; and monitoring results to drive continuous improvement. The role also supports technical solutions and architecture, program roadmaps and release plans, operational reliability, and compliance with quality, security, privacy, accessibility, safety, and Responsible AI requirements.

Requirements

  • Bachelor’s degree and 2+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
  • At least 1 year of experience managing cross-functional and/or cross-team projects.

Nice To Haves

  • Bachelor’s degree and 5+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
  • At least 4 years of experience managing cross-functional and/or cross-team projects.
  • At least 1 year of experience reading and/or writing code, such as for sample documentation or product demos.
  • Understanding of concepts and operations.

Responsibilities

  • Identify opportunities and gaps across products, services, systems, and infrastructure using customer and stakeholder feedback, telemetry, and AI.
  • Develop problem statements and solution hypotheses, identify dependencies and root causes, and align solutions with customer needs and Microsoft strategy.
  • Build business cases, assess feasibility, and support transformation initiatives.
  • Define program goals, priorities, deliverables, risks, and mitigations across multiple functional areas.
  • Partner with Engineering, Design, Security, and other teams to shape technical solutions and architecture.
  • Define success criteria, OKRs, KPIs, telemetry requirements, and return on investment.
  • Orchestrate cross-functional teams and partners to deliver programs and integrated solutions.
  • Manage schedules, dependencies, risks, tradeoffs, and stakeholder alignment, using AI and automation to improve execution.
  • Drive roadmaps, release plans, testing, and delivery while ensuring quality, security, privacy, accessibility, safety, and Responsible AI requirements.
  • Monitor performance using usage, quality, cost, customer and stakeholder feedback, and other KPIs.
  • Use telemetry, AI, experimentation, and customer insights to identify opportunities and drive continuous improvement.
  • Improve operational reliability, supportability, and live-site processes.
  • Serve as a technical advisor in customer and stakeholder engagements.

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