IT Technical Program Manager - Oahu

Hawaiian Electric•Honolulu, HI

1d•Onsite

About The Position

Hawaiian Electric Company is hiring an IT Technical Program Manager in Honolulu, Oahu, within its Software Application Services Division. The position establishes and helps manage strategic direction, objectives, budgets, priorities, and projects for SAP information technology programs and related technologies in collaboration with company leaders and customer stakeholders. The role provides technical and professional leadership, subject-matter expertise, mentoring, and advice to project teams during planning, execution, and maintenance. The manager plans medium- to highly complex SAP and related IT/IS programs, facilitates teamwork in a matrix environment, and ensures project plans meet business needs. The position leads longer-term planning for the company’s SAP landscape, develops and maintains program budgets, supervises and mentors staff, and builds relationships with vendors and consultants. The incumbent must remain available for scheduled and unscheduled work, which may occasionally occur outside normal business hours and on weekends, and may participate in assigned company emergency response activities. This is a professional supervisor role with one management vacancy. The hiring range is $109,900 to $142,600, with placement based on the selected candidate’s skills and qualifications. The posting remains open until filled, and early applications are encouraged.

Requirements

Thorough knowledge of information systems technology principles and theories, normally acquired through college-level courses or equivalent experience.
Thorough knowledge of SAP and related information system development or computing, communications, and networking infrastructure; e-business technologies; project management; and standards associated with electric utility information systems.
Intermediate to advanced knowledge of WAN/LAN/voice technology, personal computers and/or Unix systems, and related software applications such as spreadsheets and word processing.
Working knowledge of company policies and procedures as they relate to projects and assignments.
Demonstrated leadership, team leadership, written, oral, listening, and interpersonal communication skills to work effectively with all levels of the company and outside contractors and consultants.
Strong analytical skills and the ability to quickly conceptualize new ideas.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Presentation and platform skills to conduct and facilitate briefings and high-level meetings.
Ability to mentor staff and facilitate knowledge transfer.
Interpersonal skills to handle difficult, confrontational, or sensitive issues with professionalism, tact, courtesy, and discretion.
In-depth analytical and administrative skills, including preparing and monitoring project requirements and resolving cost, time, and priority conflicts.
Supervisory skills and ability to work with a variety of individuals, including in sensitive or confrontational situations.
At least 7 years of working-level experience in IT/IS program technologies and/or projects.
At least 10 years of experience developing SAP and related information systems or applications, computing, communications or networking infrastructure, or e-business applications.
Demonstrated project management competency.

Nice To Haves

Understanding of company planning processes, program and non-program budgeting, IT governance, staff administration, and other administrative functions.
IT business consulting experience.
Project Management Professional (PMP) certification or equivalent.

Responsibilities

Plan medium- to highly complex SAP and related information technology and systems projects and programs.
Develop a vision for projects, facilitate teamwork in a matrix environment, and ensure plans are executed to meet business needs.
Communicate program plans and status to senior IT staff, functional managers, project managers, and IT business solutions consultants.
Provide professional and technical leadership as a subject-matter expert or planning resource, and advise assigned project managers and senior analysts.
Lead longer-term scenario planning and visioning for the company’s SAP-based landscape.
Develop and maintain strategic and tactical program budgets.
Lead staff by assigning and prioritizing work, monitoring and evaluating performance, and overseeing training and development needs.
Mentor technology support staff, build awareness of the broader program, and facilitate knowledge transfer.
Establish and enhance strategic relationships with vendors and consultants.
Identify staff development requirements and provide input on improving program management capability.
Remain available for scheduled and unscheduled work, including occasional work outside normal business hours and on weekends.
Participate in assigned company emergency response activities, including preparation activities.