IT Technical Program Manager - Oahu

Hawaiian Electric•Kailua, HI

3d•$109,900 - $142,600

About The Position

The IT Technical Program Manager establishes and helps manage strategic direction, objectives, budgets, priorities, and projects for SAP information technology programs and related technologies, working with the director, manager, and customer stakeholders. The role provides technical and professional leadership, serves as a subject matter expert and technical resource, and mentors project teams through planning, execution, and maintenance. The position plans and facilitates medium- to highly complex SAP and related IT/IS projects, supports program planning and longer-term visioning for the company’s SAP landscape, and develops and maintains strategic and tactical program budgets. It leads and develops a team, supports knowledge transfer, and builds relationships with vendors and consultants. The role may require work outside normal business hours and on weekends and participation in Company emergency response activities as assigned.

Requirements

Thorough knowledge of information systems technology principles and theories, acquired through college-level courses or equivalent experience.
Thorough knowledge of SAP and related information system development or computing, communications and networking infrastructure, e-business technologies, project management, and standards for electric utility information systems.
Intermediate to advanced knowledge of WAN/LAN/voice technology, personal computers and/or Unix systems, and related software applications such as spreadsheets and word processing.
Working knowledge of company policies and procedures relevant to projects and assignments.
Demonstrated leadership, written and oral communication, listening, and interpersonal skills to work effectively across the company and with outside contractors and consultants.
Strong analytical skills and ability to conceptualize new ideas quickly.
Ability to remain flexible in a demanding work environment and adapt to changing priorities.
Presentation and platform skills to conduct and facilitate briefings and high-level meetings.
Ability to mentor staff and facilitate knowledge transfer.
Interpersonal skills to handle difficult, confrontational, or sensitive issues with professionalism, tact, courtesy, and discretion.
In-depth analytical and administrative skills for preparing and monitoring project requirements and resolving cost, time, and priority constraints.
Supervisory skills and ability to work with a variety of individuals.
At least 7 years of working-level experience in IT/IS program technologies and/or projects.
At least 10 years of experience developing SAP and related information systems or applications, computing, communications or networking infrastructure, or e-business applications.
Demonstrated project management competency.

Nice To Haves

Understanding of Company planning processes, program and non-program budgeting, IT governance, staff administration, and other administrative functions.
IT Business Consulting experience.
Project Management Professional (PMP) certification or equivalent.

Responsibilities

Establish and help manage strategic directions, objectives, budgets, priorities, and projects for SAP IT programs and related technologies in collaboration with leadership and customer stakeholders.
Plan SAP and related IT/IS projects and programs of medium to high complexity, facilitate teamwork in a matrix environment, and ensure plans meet business needs.
Communicate program plans and status to senior IT staff, functional managers, project managers, and IT business solutions consultants.
Provide professional and technical leadership as a subject matter expert or planning support, and advise assigned project managers and senior analysts.
Lead longer-term scenario planning and visioning for the company's SAP-based landscape.
Develop and maintain strategic and tactical program budgets.
Assign and prioritize team work, monitor and evaluate work, and oversee performance, training, and staff development.
Mentor technology support staff and facilitate knowledge transfer and awareness of broader program objectives.
Establish and enhance strategic relationships with vendors and consultants.
Identify staff development requirements and provide input on improving program management capability.
Remain available for scheduled and unscheduled work, including occasional work outside normal business hours and on weekends.
Participate in Company emergency response activities as assigned, including preparation activities.