Program Manager, HHS Enrollment & Academic Success - 501709

University of Toledo • Toledo, OH

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About The Position

The College of Health and Human Services is seeking a Program Manager, HHS Enrollment & Academic Success. The position partners with programs and faculty in the college to oversee and develop advising and enrollment events for undergraduate nursing and graduate nursing students. The program manager also works with an embedded Marketing and Communication specialist to develop strategic marketing campaigns supporting undergraduate enrollment and retention in alignment with the college’s strategic goals.

The role supports the enrollment process for pre-nursing students progressing to the upper division, as well as graduate nursing students. It is responsible for planning and implementing student communications beginning at the consideration stage, including for applicants and admitted students. The program manager maintains knowledge of program requirements, admission standards, and application-to-enrollment processes; develops and implements professional nursing and graduate nursing application processes; and provides academic counseling for professional major and graduate students in the School of Nursing. The position also develops and participates in enrollment events and virtual visits with prospective students and college academic units.

Requirements

• Master’s degree required.
• Two years of experience as a higher education advisor required.
• Two years of experience with university software related to advising required.
• Ability to analyze course prerequisites, certification requirements, and curriculum and graduation requirements.
• Possess and maintain a valid driver’s license and vehicle.
• Outstanding presentation, verbal, and written communication skills.
• Ability to work in a fast-paced environment, manage multiple projects simultaneously under tight deadlines, and be proactive.
• Exceptional computer skills and aptitude for learning new technologies quickly, while keeping up with emerging higher education trends and best practices.
• Excellent problem-solving skills and a cross-functional team-player attitude.
• Ability to work independently.
• Public speaking ability.
• Ability to complete and maintain mandatory training in accordance with University policy deadlines.

Nice To Haves

• Five years of leadership experience in a college advising office.
• Experience in management.

Responsibilities

• Partner with individual programs and faculty within the College of Health and Human Services to oversee and develop advising and enrollment events for nursing and graduate nursing students.
• Work with the embedded Marketing and Communication specialist to develop strategic marketing campaigns for undergraduate enrollment and retention aligned with college strategic goals.
• Support the enrollment process for pre-nursing students progressing to the upper division and for graduate nursing students.
• Plan and implement student communications beginning at the consideration stage for applicants and admitted students.
• Maintain knowledge of program requirements, admission standards, and application-to-enrollment processes.
• Develop and implement the professional nursing and graduate nursing application processes.
• Provide academic counseling to professional major and graduate students in the School of Nursing.
• Develop and participate in enrollment events and virtual visits with prospective students and college academic units.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager